![photo[4] Outside the Bright Angel Gift Shop](http://www.americanmadealliance.org/content/2011/06/photo4.jpg)
Grand Canyon National Park visitors revealed their apprehension and distrust about attempting to purchase anything other than imported souvenirs. They came to the area hoping to meet local artisans, and learn about local handmade pottery, jewelry and native arts. Instead they felt almost forced to buy imports they didn’t want. Better merchandising and labeling, and improved sales training, are needed.

